KKorrali Web

Browser security errors › Chrome and Edge

ERR_SSL_PROTOCOL_ERROR: how to fix it on your website

The browser and server could not complete a TLS handshake.

What your visitors see

The page will not load at all, with 'This site can't provide a secure connection'.

Common causes

  • Server not actually speaking TLS on port 443
  • Only old protocols such as TLS 1.0 enabled
  • Broken certificate or key configuration
  • Firewall or proxy interfering

How to fix it

  1. Enable TLS 1.2 and 1.3 on the server
  2. Confirm port 443 is configured for SSL (for Nginx: listen 443 ssl)
  3. Test with: openssl s_client -connect yourdomain.com:443
  4. Check CDN SSL mode, for example Cloudflare Full (strict) with a valid origin certificate

Check your certificate and TLS setup

Korrali Web scans your site for certificate, TLS and security header problems and can monitor it so you hear about expiry before visitors do.

Other errors